Privacy Policy
How we safeguard your personal information and maintain strict data standards as an independent utility billing advocate.
Collected Data
Information We Collect
When you call our support line, we may request your utility account numbers, statement details, and contact information. This data is used exclusively to assist you with your immediate billing inquiry.
No Data Sharing
We collect only the essential details necessary to facilitate your requested utility support over the phone, including billing statements and contact info.
We do not sell, trade, or lease your personal billing information or account details to third-party marketing companies. All shared information remains strictly confidential.
Regulatory Compliance
Our operations comply with standard consumer protection and privacy regulations. We implement robust security protocols to prevent unauthorized access, alteration, or disclosure of your sensitive account details.
Our Independence
Your Control
As a third-party advocate, we maintain separate data practices from any official utility company or government agency.
You may request the deletion of your contact records at any time by calling our support line. We process these requests promptly in accordance with applicable state laws.
Privacy Questions
If you have questions about our privacy standards or wish to update your information, contact our compliance team directly.